"A great course that really got me thinking about a user's journey on our website. Some great tips and tricks that we can think about applying in practice. Short, sharp and to the point." Andy W... Web Developer, UX Design course, April 2021
Introducing course contents
Defining different UX terms
Where UX fits into the development process
Key roles in UX
The ‘5 planes’ of UX (strategy, scope, structure, skeleton & surface)
Exercise: Everyday UX - ‘UX thinking’ exercise
Exercise: Defining business goals & user goals on real world websites?
The importance of research in UX design
Quantitative & qualitative research methods
The ‘do’s’ and ‘don’ts’ of Surveys & User Interviews
Introduction to user personas
Competitor analysis for UX design
Exercise: Design a UX research survey
Exercise: Competitor analysis
Key principles of UX design
Creating user-generated content categorisations with card sorting
Designing effective user flows + demo
Exercise: Conduct a card sort to organise content categorisation
Exercise: Create a user flow for a search feature
Sketching the user interface
The principles of wireframing
How to create wireframes + demo
Exercise: Create a basic set of wireframes for a mobile app
Different types of prototypes (high vs. low fidelity)
Designing prototypes to for usability testing
Prototype tools and resources
Exercise: Create a simple prototype for a mobile app
How to design a usability test + post-test interview
Usability testing prototypes
Usability test logistics and moderation
Tools for usability testing
Reporting your findings
Exercise: Usability testing your prototype, summarise findings and present to the group
For people who want to learn how to create products that users want. Suitable for developers, marketers, project and product managers who want to better understand UX and get involved with the design process. You don’t need to have done design work before and you don’t even have to be able to draw!
"A great course that really got me thinking about a user's journey on our website. Some great tips and tricks that we can think about applying in practice. Short, sharp and to the point." Andy W... Web Developer, UX Design course, April 2021
“JBI did a great job of customizing their syllabus to suit our business needs and also bringing our team up to speed on the current best practices. Our teams varied widely in terms of experience and the Instructor handled this particularly well - very impressive”
Brian F, Team Lead, RBS, Data Analysis Course, 20 April 2022
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Our UX training course will guide you through the full end-to-end UX process, providing you with a solid foundation of all the relevant skills to implement effective UX in your digital products. Each section includes practical exercises to give you hands-on experience with key UX methodologies in the areas of research, design and testing and you will come away with a prototype which you’ve designed and tested.
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