"Our tailored course provided a well rounded introduction and also covered some intermediate level topics that we needed to know. Mariella gave us some best practice ideas and tips to take away. Brian Leek, Data Analyst, May 2024
Build and deploy agents using Copilot Studio
Design effective multi-turn conversations with topics, triggers, and variables
Use generative AI with grounded enterprise data
Apply orchestration for multi-step and goal-driven tasks
Evaluate, test, and improve agent performance
Apply governance, guardrails, and responsible AI practices
Hands-On Labs
Integrate with Power Automate and external data sources (SharePoint, APIs, SQL)
Implement logic, conditions, and error handling
Apply orchestration for multi-step and goal-driven tasks
Evaluate, test, and improve agent performance
Apply governance, guardrails, and responsible AI practices
Build and deploy agents using Copilot Studio
Hands-On Labs
"Our tailored course provided a well rounded introduction and also covered some intermediate level topics that we needed to know. Mariella gave us some best practice ideas and tips to take away. Brian Leek, Data Analyst, May 2024
“JBI did a great job of customizing their syllabus to suit our business needs and also bringing our team up to speed on the current best practices. Mariella was excellent & contents were very impressive” Brian F, Team Lead, RBS, Data Analysis , 20 April 2024
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Day 2 focuses on integrating agents with real systems and making them truly useful in practical environments. You’ll learn how to connect to data sources, automate workflows, and design conversations with logic, conditions, and branching.
The course dives into orchestration and autonomous agent behaviour, helping you build agents that can plan and execute multi-step tasks. You’ll also explore evaluation techniques to test, improve, and ensure reliability.
Through hands-on labs, you’ll build and refine a fully functional, data-connected agent ready for real-world use.
1. What is Microsoft Copilot 365?
Microsoft Copilot 365 is an AI-powered tool integrated into Microsoft 365 apps like Word, Excel, and Outlook, designed to enhance productivity by automating tasks and providing real-time insights.
2. Who should take this course?
This course is ideal for professionals looking to leverage AI to streamline their daily tasks and improve efficiency within Microsoft 365 applications.
3. Do I need any prior knowledge before taking this course?
Basic familiarity with Microsoft 365 apps is recommended, but no advanced knowledge is required as the course will cover all necessary aspects of using Copilot 365.
4. What will I learn in this course?
You will learn how to use Microsoft Copilot 365's AI features to automate tasks, generate content, and gain real-time insights, enhancing your productivity across various Microsoft 365 apps.
5. How is the course delivered?
This instructor-led course includes hands-on exercises, and practical applications to ensure comprehensive learning and skill development.
6. Can I access course materials after completion?
Yes, you will have access to all course materials for future reference and continued learning.
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