Exceptional training for DYNAMICS professionals

Dynamics CRM Comprehensive Training Course

Learn to use, customise, configure & extend the amazing features of Dynamics CRM 365

NEXT COURSE

4 Nov London

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Dynamics CRM Developer

Dynamics CRM Power User

Dynamics CRM Comprehensive training course (code: DynamicsCRM)

TRAINING COURSE OVERVIEW

This expert-led Dynamics CRM training course is comprehensive and intensive. It consists of three modules which will guide you through using the basic features of Dynamics CRM, followed by Power User functionality which enables Customization and configuration. For Developers, we finally go on to further extend the product's functionality with Visual Studio and Javascript.

AUDIENCE

Office Users for the first two modules. Developers with .NET and Javascript skills for those looking at extending features module.

CONTENT

DETAIL HIGHLIGHTS

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Application in Microsoft Dynamics CRM - 1 Day

Lead Management
Opportunity Management
Product Catalog
Sales Management
Transaction Processing
Marketing Management
Case Management
Knowledge Base
Queue Management
Service Scheduling Scenarios
Analysis, Reporting, and Goals

Customization and Configuration in Microsoft Dynamics CRM - 2 Day

Customizing Entities
Customizing Fields
Managing Relationships
Customizing Forms
Business Rules
Customizing Views
Customizing Charts and Dashboards
Additional Security Options
Business Processes

Extending Microsoft Dynamics CRM Online and On Premise - 2 Days

Intro to Extending Dynamics CRM
Navigation and Commanding
Form Event Scripting
Extending the UI with Web Resources
Using the Organization Service
Querying Data with the Organization Service
Using the REST OData Endpoint
Plug-ins
Custom Workflow Activities

Opportunity Management
Sales Management
Analysis, Reporting, and Goals
Customizing Entities
Customizing Forms
Customizing Charts and Dashboards
Business Processes
Intro to Extending Dynamics CRM
Form Event Scripting
Extending the UI with Web Resources
Custom Workflow Activities

FEEDBACK

"At jbi even the sales team are technical so you are able to ask questions before the course"

Garima Aon

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LONDON COURSES
- INCLUDES LUNCH -

4th Nov 2019 - 5 days £2500

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