This expert-led Dynamics CRM training course is comprehensive and intensive. It consists of three modules which will guide you through using the basic features of Dynamics CRM, followed by Power User functionality which enables Customization and configuration. For Developers, we finally go on to further extend the product's functionality with Visual Studio and Javascript.
Opportunity Management
Sales Management
Analysis, Reporting, and Goals
Customizing Entities
Customizing Forms
Customizing Charts and Dashboards
Business Processes
Intro to Extending Dynamics CRM
Form Event Scripting
Extending the UI with Web Resources
Custom Workflow Activities
Lead Management
Opportunity Management
Product Catalog
Sales Management
Transaction Processing
Marketing Management
Case Management
Knowledge Base
Queue Management
Service Scheduling Scenarios
Analysis, Reporting, and Goals
Customizing Entities
Customizing Fields
Managing Relationships
Customizing Forms
Business Rules
Customizing Views
Customizing Charts and Dashboards
Additional Security Options
Business Processes
Intro to Extending Dynamics CRM
Navigation and Commanding
Form Event Scripting
Extending the UI with Web Resources
Using the Organization Service
Querying Data with the Organization Service
Using the REST OData Endpoint
Plug-ins
Custom Workflow Activities
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JB International Training Ltd - Company number 08458005
Registered address Wohl Enterprise Hub 2B Redbourne Avenue London N3 2BS
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