2 June 2023
JBI Training has been providing training in Power Automate to a prominent County Council in Wales for the past two years. This case study explores the decision-making process behind implementing Power Automate within the council, the specific training requirements for the staff, and the significant benefits gained from adopting this automation solution.
Assessing the Need for Power Automate: As technology continues to advance, it becomes increasingly cost-effective to implement advanced software and systems. This was precisely the experience of the UK County Council that decided to adopt Power Automate four years ago. The council needed to evaluate their data needs and determine if Power Automate was the right solution to meet those needs.
Considerations and Budgetary Concerns: Being a UK County Council, budget considerations were of primary concern. The council had to weigh the ongoing subscription costs, implementation expenses, maintenance requirements, and training needs associated with Power Automate. However, they recognized that the long-term benefits far outweighed these costs.
Tailor-Made Training for County Council Staff: Power Automate requires technical expertise for setup and maintenance, necessitating comprehensive training for the council staff. JBI Training was able to develop a bespoke training program tailored to the specific requirements of a local county council. This training focused on integrating Power Automate with existing systems, such as historic databases and spreadsheets, to provide a more comprehensive view of the data.
Benefits and Utilization: Power Automate has proven to be an invaluable tool for data automation and process optimization within the council. It allows for interactive visualizations of various data sets, including sales data, survey results, analytical data (e.g., COVID figures), and more. Council staff have been trained to filter and manipulate the data to extract meaningful insights and understand the needs of the local community.
Driving Efficient Decision-Making: By leveraging Power Automate, the council has been able to gather insights that shape future policy-making and implementation. The system enables faster decision-making by identifying potential issues before they arise and facilitating the most efficient problem-solving approaches. This long-term strategy has proven to be cost-effective, providing the council with an evolving system that streamlines operations.
Sharing Insights and Collaboration: Council employees were trained to create attractive visualizations, share insights, and collaborate effectively using Power Automate. This facilitated the communication of ongoing measures, work progress, and relevant information to both internal and external stakeholders, partner organizations, and residents. Power Automate's low-code solutions with drag-and-drop interfaces empowered savvy business users to build customizable systems without extensive technical knowledge.
Successful Training and Testimonials: The council's staff received comprehensive training from expert trainers who collaborated closely with the council to meet their specific system requirements. Feedback from the training participants has been overwhelmingly positive, emphasizing the usefulness, informative nature, and practicality of the Power Automate training. Participants appreciated the ability to apply their learnings to their own data and acknowledged the structured and comprehensive course content.
Conclusion: JBI Training provided a tailored Power Automate training solution to a UK County Council, empowering council staff to create interactive dashboards, integrate data from multiple sources, visualize data intuitively, generate reports, make predictive analyses, and collaborate effectively. By adopting Power Automate, the council has achieved significant benefits, including streamlined processes, data-driven decision-making, improved communication with stakeholders, and long-term cost savings. JBI Training continues to offer a complete range of Power Automate courses, customizable to suit the unique needs of any organization.
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